Patient Services Representative, Urology, FT, Days

5 days ago


West Columbia, South Carolina, United States Prisma Health Full time

Job Summary

This is a non-management job that will report to a supervisor, manager, director, or executive.

Key Responsibilities

  • Provide exceptional patient service and ensure a positive experience for all patients.
  • Manage front office operations, including patient registration, pre-certification, charge capture, and billing.
  • Process and manage patient payments, including cash handling and reconciliation.
  • Assist patients with insurance claims, benefits, and other related matters.
  • Maintain accurate and up-to-date patient records and files.
  • Collaborate with medical staff to ensure seamless patient care and communication.
  • Perform other related duties as required.

Requirements

  • High School diploma or equivalent OR Post-high school diploma
  • No previous experience required
  • Associate's Degree in technical specialty program of 18 months minimum in length - Preferred
  • Multi-specialty group practice setting experience - Preferred
  • Basic understanding of ICD-9 and CPT coding - Preferred

Work Environment

This role will be based in a fast-paced, dynamic environment with a focus on delivering exceptional patient care and service.



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