Patient Services Representative, Urology, FT, Days
5 days ago
Job Summary
This is a non-management job that will report to a supervisor, manager, director, or executive.
Key Responsibilities
- Provide exceptional patient service and ensure a positive experience for all patients.
- Manage front office operations, including patient registration, pre-certification, charge capture, and billing.
- Process and manage patient payments, including cash handling and reconciliation.
- Assist patients with insurance claims, benefits, and other related matters.
- Maintain accurate and up-to-date patient records and files.
- Collaborate with medical staff to ensure seamless patient care and communication.
- Perform other related duties as required.
Requirements
- High School diploma or equivalent OR Post-high school diploma
- No previous experience required
- Associate's Degree in technical specialty program of 18 months minimum in length - Preferred
- Multi-specialty group practice setting experience - Preferred
- Basic understanding of ICD-9 and CPT coding - Preferred
Work Environment
This role will be based in a fast-paced, dynamic environment with a focus on delivering exceptional patient care and service.
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