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Complex Care Manager-Community Specialist

2 months ago


Akron, Ohio, United States AbsoluteCARE Inc Full time
Job Summary

At AbsoluteCare, Inc., we are seeking a highly skilled and compassionate Complex Care Manager-Community to join our team. As a member of our integrated care team, you will play a vital role in providing comprehensive care to our most vulnerable members, who face complex medical, behavioral, and social determinants of health needs.

Key Responsibilities
  • Conduct comprehensive assessments and create person-centered care plans that identify and prioritize health care goals with the member.
  • Support members in meeting their goals through clinical interventions, education, motivational interviewing, self-management coaching, and complex case management services.
  • Coordinate services with community primary care providers, health plan programs, AbsoluteCare services, community resources, and specialists required to meet the member's individual needs and meet value-based outcomes.
  • Meet with community primary care providers on a regular basis and review assigned member care plans and ongoing health needs.
  • Attend member visits at their primary care provider or specialist office appointments and provide follow-up support for care coordination needs.
Requirements
  • Licensed clinician (RN, LCSW, LMSW, LMHC, LPC) by the state in which practicing and abide by all laws, regulations, and requirements.
  • Preference given to qualified case managers with CCM credentials (CMGT-BC, CCTM, C-SWCM, C-ASWCM, ACM, or FAACM).
  • 3+ years of experience in serving the needs of complex populations, including medically complex, trauma history, mental health conditions, substance abuse, and socioeconomic barriers in an office or community-based setting.
  • Excellent communication and interpersonal skills to interact with members, families, community stakeholders, and interdisciplinary team.
Why Work at AbsoluteCare?

At AbsoluteCare, we serve the most vulnerable individuals in America, providing comprehensive care beyond medicine. We have turned the doctor's office into a comprehensive care center, surrounding our members with a core care team of doctors, nurses, social workers, and medical assistants who have the time and skills to get to know our members' needs.