Construction Defect Claims Adjuster

2 weeks ago

Denver, Colorado, United States Network Adjusters, Inc. Full time
Job Title: Construction Defect Adjuster

Network Adjusters, Inc. is seeking skilled insurance claims adjusters with experience in General Liability and/or Construction Defect for a third-party liability Construction Defect Claims Adjuster position.

We are a leading provider of insurance claims administration and independent adjusting services, serving the insurance industry for nearly seven decades. Our team is committed to delivering high-quality claims management, with a focus on trust, integrity, and reliability.

Key Responsibilities:
  • Handle 3rd party Construction Property Damage & Liability Insurance claims with varying degrees of complexity and severity in construction development and subcontractor programs.
  • Provide superior customer service to meet the needs of the insured, claimant, all internal and external customers, including carrier clients.
  • Fulfill specific client requirements, including reporting of claim details and analysis.
  • Review and analyze coverage and apply policy conditions, provisions, exclusions, and endorsements.
  • Recognize and apply jurisdictional issues that impact the claim, including negligence laws, financial responsibility limits, immunity, etc.
  • Investigate facts to determine liability, other sources of recovery as appropriate by contacting and interviewing appropriate parties.
  • Manage 3rd party property damages, bodily injury, and other claims requiring specialized investigation and utilization of external experts in accordance with local laws.
  • Effectively manage litigated claims & assigned defense or coverage counsel.
  • Establish and maintain appropriate claim and expense reserves in a timely fashion.
  • Develop and continually update a plan of action for file resolution, including maintaining an effective diary.
  • Document claim file activities in accordance with established procedures.
  • Write denial letters, reservation of rights, tenders, and other routine and complex correspondence to insureds and claimants.
  • Confer with higher-level technical claim personnel for guidance and direction to ensure files are handled properly.
  • Determine settlement amounts based on independent judgment, application of applicable limits, and deductibles.
  • Negotiate settlements within authority limits.
  • Identify subrogation opportunities.
  • Meet all quality standards and expectations based on Best Practices.
  • Assure compliance with state-specific regulations.
  • Effectively manage multiple competing priorities to ensure timely payment, follow-up, and claim resolution.
Requirements:
  • 2-5 years of experience in claims handling (preferably 3rd party - general liability).
  • College/Technical degree or equivalent business experience.
  • Obtain Adjusters licenses as required to meet business needs.
  • Complete continuing education to maintain licenses.
  • Strong verbal and written communication skills.
  • General software skills, including MS Word, Outlook, and Excel.
  • Customer service and empathy skills.
  • Solid analytical and decision-making skills to evaluate claims and make sound decisions.
  • Excellent negotiation skills and ability to effectively handle conflict.
  • Strong organization and time management skills.
  • Ability to multi-task and adapt to a changing environment.
  • Attention to detail, ensuring accuracy.
  • Strong investigative skills and creativity to achieve optimal results.
  • Ability to maintain confidentiality.
Benefits:
  • Training/Development and growth opportunities.
  • 401(k) with company match / Retirement planning.
  • Paid time off / Company paid holidays.
  • Comprehensive health plans, including dental and vision coverage.
  • Flex spending account.
  • Company-paid life insurance.
  • Company-paid long-term disability.
  • Supplemental life insurance.
  • Opportunity to buy into short-term disability.
  • Strong work/family and employee assistance programs.

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