Front of House Operations Manager

1 week ago


Worthington, Minnesota, United States Gecko Hospitality Full time

About Us: At Gecko Hospitality, we are passionate about making a difference in the lives of our clients and candidates. We understand the importance of finding the right fit for every role, and we take pride in providing personalized service to each of our clients.

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Job Summary: We are seeking an experienced Front of House Manager to join our team at Gecko Hospitality. As a key member of our hospitality services team, you will be responsible for leading the front of house operations, ensuring exceptional guest experiences, and developing strong relationships with our clients.

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Key Responsibilities:

  • Lead Front of House Operations: Supervise and coordinate the day-to-day activities of the front of house team, including managing staff schedules, training, and performance evaluations.
  • Guest Experience: Ensure that all guests receive exceptional service, resolving any issues promptly and professionally.
  • Clients Relations: Build and maintain strong relationships with our clients, understanding their needs and preferences, and delivering tailored solutions to meet their expectations.
  • Staff Management: Recruit, train, and develop a high-performing front of house team, promoting a positive and inclusive work environment.
  • Operations: Oversee the management of front of house operations, including inventory control, budgeting, and quality assurance.

Requirements:

  • Experience: 2+ years of experience in a front of house management role, preferably in the hospitality industry.
  • Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
  • Skills: Excellent leadership and communication skills, ability to multitask and prioritize tasks, strong problem-solving and analytical skills, and proficiency in Microsoft Office.
  • Certifications: Food Safety Certification and/or other relevant certifications a plus.

What We Offer:

  • Competitive Salary: $45,000 - $60,000 per year, depending on experience.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: Career growth opportunities within the company, including promotions and professional development programs.

Gecko Hospitality is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and passion for hospitality.



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