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Junior System Administrator
2 months ago
We are seeking a highly skilled and motivated Junior System Administrator to join our team at Holtec International. As a key member of our IT department, you will be responsible for managing our server infrastructure, troubleshooting complex hardware and software issues, and providing exceptional customer service to our employees.
Key Responsibilities- Server Management: Manage and maintain our server infrastructure, including Windows Server Operating Systems, Active Directory, DNS, DHCP, and TCP-IP.
- Troubleshooting: Troubleshoot and resolve complex hardware and software issues in a timely manner, using your analytical skills and technical expertise.
- Customer Service: Provide exceptional customer service to our employees, responding to their inquiries, and resolving their technical issues in a professional and courteous manner.
- Documentation: Record all client inquiries and technical issues in our ticketing system, ensuring that all information is accurate and up-to-date.
- Team Collaboration: Work closely with our IT team to resolve technical issues, and provide support and guidance to our help desk staff.
- Technical Skills: Excellent knowledge of Windows Server Operating Systems, Active Directory, DNS, DHCP, TCP-IP, and PC hardware.
- Communication Skills: Excellent interpersonal, verbal, and written communication skills, with the ability to interact with people at various levels.
- Education and Experience: 3+ years of experience in providing desktop support, with some experience in Level 2 or System Administration.
- Certifications: Professional certifications such as HDI-DST, MCSA, or CompTIA A+ are a plus.
- Opportunity to Work with a Leading Company: Holtec International is a leading company in the industry, and this is an opportunity to work with a talented team of professionals.
- Competitive Salary and Benefits: We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
- Professional Development: We are committed to the professional development of our employees, and offer training and development opportunities to help you grow in your career.