Weekend Evening Assistant

4 weeks ago


Colorado Springs, Colorado, United States ROCKY MOUNTAIN HUMAN SERVICES Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Support - Weekend Evening Receptionist to join our team at Rocky Mountain Human Services. As a key member of our administrative staff, you will provide primary receptionist and administrative support at our Colorado Springs office.

Key Responsibilities
  • Provide exceptional customer service and represent the organization in a professional manner.
  • Develop and maintain working knowledge of program guidelines for the Homes for All Veterans - Supportive Services for Veteran Families (SSVF) program.
  • Ensure program guidelines are met when providing eligibility and enrollment services to Veteran clients.
  • Answer phone calls and respond to email messages.
  • Order and track bus bases per HAV standards and processes.
  • Maintain credit card check-out process per HAV standards and processes.
  • Assist customers with general application screening and resource support.
  • Develop and maintain working knowledge of governmental and community programs and services.
  • Maintain the front desk and lobby area in a neat and organized manner.
  • Perform a variety of routine typing and clerical duties as necessary.
  • Coordinate meeting room and vehicle reservations per Outlook calendar.
  • Set up rooms for meetings as assigned.
  • Assist with event planning for on-going meetings, classes, and workshops.
  • Responsible for tracking and stocking office supplies.
  • Perform other duties as assigned.
Requirements
  • High School diploma, GED or equivalent.
  • Two years of general administrative experience.
  • Excellent customer service skills.
  • Familiar with community resources.
  • Proficient with computers and Microsoft Office Suite.
  • Strong written and verbal communication skills.
  • Ability to prioritize and handle multiple tasks.
  • Ability to adjust work hours, if needed, to meet program and staffing needs.
Preferred Qualifications
  • Associates Degree in social work, human services, or equivalent social services work experience.
  • Prior experience working with homeless populations.
  • Experience working with military and/or Veteran populations.


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