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Food and Beverage Server

2 months ago


Milford, Connecticut, United States Buffalo Wild Wings Full time

Buffalo Wild Wings

Position Overview

JOB TITLE: Server

REPORTS TO: Manager

DEPARTMENT: Operations

FLSA STATUS: Non-exempt

POSITION SUMMARY: The Server role at Buffalo Wild Wings is essential for delivering outstanding customer service by interacting with patrons, presenting menu items, processing orders, and ensuring timely delivery of food and beverages. This position significantly influences the overall dining experience, enhancing guest satisfaction, collaborating with team members, and adhering to beverage service regulations to drive business success.

  • KEY RESPONSIBILITIES:
  • Engage Guests
  • Warmly welcomes guests within moments of their arrival.
  • Adapts service style according to the occasion of the guest's visit.
  • Informs guests about drink selections and offers tailored recommendations.
  • Exhibits comprehensive knowledge of menu items and daily specials.
  • Efficiently processes and delivers orders.
  • Support & Serve
  • Promotes gaming options and shares current promotions with guests.
  • Ensures timely delivery of beverages within minutes.
  • Provides guests with all necessary items for an enjoyable meal.

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