Assistant Collections Specialist
2 weeks ago
The Assistant Collections Specialist plays a crucial role in enhancing revenue growth and ensuring optimal customer relationships. The successful candidate will be responsible for making timely and effective telephone collection calls, adjusting past-due payments, and assisting in various administrative tasks.
About the Company
Sunset Finance is a leading financial services provider dedicated to delivering exceptional customer experiences and driving business growth. Our team of experts is committed to providing innovative solutions and building strong relationships with our clients.
Responsibilities and Requirements
- Makes regular telephone collection calls to delinquent customers and reports activities on each customer to the branch manager.
- Assists in answering telephone inquiries, posting customer payments, and preparing refinance and delinquency mail.
- Participates in training development opportunities as directed by the Manager and District Supervisor to enhance job performance.
- Prepares weekly and monthly reports to track progress and identify areas for improvement.
What We Offer
We offer a competitive salary range of $50,000 - $60,000 per year, depending on location and qualifications. Our team provides a supportive and collaborative work environment, enabling employees to grow and develop their careers.
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