Customer Service Representative

5 days ago


Bridgeville, Pennsylvania, United States GetGo Caf + Market Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Night Store Team Member at GetGo Caf + Market. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.

Key Responsibilities

  • Maintain a Safe and Clean Environment
    • Ensure the store is maintained in a clean and safe condition, adhering to all safety and sanitation regulations.
    • Report any maintenance or repair issues to management promptly.
  • Provide Excellent Customer Service
    • Engage with customers in a friendly and courteous manner, responding to their needs and resolving any issues promptly.
    • Offer assistance with shopping and provide recommendations on products and services.
  • Operate Cash Register and Handle Transactions
    • Ring up customer purchases accurately and efficiently, handling cash, credit card, and mobile payments.
    • Process returns and exchanges, and handle customer complaints in a professional manner.
  • Stock and Merchandise
    • Restock shelves and merchandise as needed, ensuring a visually appealing store environment.
    • Rotate stock to ensure freshness and minimize waste.
  • Assist with Store Operations
    • Assist with opening and closing procedures, including counting cash and processing transactions.
    • Participate in inventory management and stockroom organization.

Requirements

  • Education
    • High school diploma or equivalent required.
  • Experience
    • 0-6 months of retail or customer service experience preferred.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask.
    • Basic math skills and accuracy with handling cash and credit transactions.

What We Offer

GetGo Caf + Market offers a competitive starting rate of pay and opportunities for career growth and development. We are committed to providing a positive and inclusive work environment, and we offer a range of benefits to support our employees' physical and mental well-being.



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