Customer Service Representative
5 days ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Night Store Team Member at GetGo Caf + Market. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.
Key Responsibilities
- Maintain a Safe and Clean Environment
- Ensure the store is maintained in a clean and safe condition, adhering to all safety and sanitation regulations.
- Report any maintenance or repair issues to management promptly.
- Provide Excellent Customer Service
- Engage with customers in a friendly and courteous manner, responding to their needs and resolving any issues promptly.
- Offer assistance with shopping and provide recommendations on products and services.
- Operate Cash Register and Handle Transactions
- Ring up customer purchases accurately and efficiently, handling cash, credit card, and mobile payments.
- Process returns and exchanges, and handle customer complaints in a professional manner.
- Stock and Merchandise
- Restock shelves and merchandise as needed, ensuring a visually appealing store environment.
- Rotate stock to ensure freshness and minimize waste.
- Assist with Store Operations
- Assist with opening and closing procedures, including counting cash and processing transactions.
- Participate in inventory management and stockroom organization.
Requirements
- Education
- High school diploma or equivalent required.
- Experience
- 0-6 months of retail or customer service experience preferred.
- Skills
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- Basic math skills and accuracy with handling cash and credit transactions.
What We Offer
GetGo Caf + Market offers a competitive starting rate of pay and opportunities for career growth and development. We are committed to providing a positive and inclusive work environment, and we offer a range of benefits to support our employees' physical and mental well-being.
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