Field Operations Service Specialist
1 week ago
This position involves providing exceptional support for our Original Equipment Manufacturer (OEM) machinery at client locations. You will be responsible for diagnosing and resolving technical issues, ensuring optimal equipment performance, and performing necessary upgrades and maintenance.
About Us:
We specialize in creating cutting-edge machinery for brewing, food, beverages, and more. Our innovative solutions enhance productivity and quality, delivering excellent returns on investment. Our clientele includes renowned companies in the industry.
Why Work With Us?
We offer a comprehensive compensation package that goes beyond just salary. Employees enjoy competitive pay, extensive medical and dental benefits, life insurance, generous paid time off, a retirement savings plan with company matching, and access to wellness initiatives. These benefits are available from the first day of employment, promoting a fulfilling career focused on employee well-being.
Key Responsibilities:
- Provide technical support and service for equipment at customer sites.
- Diagnose and troubleshoot technical issues effectively.
- Monitor equipment performance remotely and implement necessary upgrades.
- Travel domestically as required (40%-50% of the time).
- Be available for extended hours and weekend work as needed.
- Interpret technical manuals, blueprints, and diagrams.
- Utilize hand tools and power equipment safely and competently.
We are looking for dedicated individuals who are ready to contribute to our mission of delivering top-notch machinery and support.
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