Provider Operations Manager

2 weeks ago


Alabama, United States Gainwell Technologies LLC Full time
Overview

Gainwell Technologies LLC is seeking an experienced Provider Operations Manager to join our team. In this role, you will be responsible for overseeing the development and implementation of provider management solutions, managing project milestones, and ensuring the delivery of exceptional service to our clients.

Key Responsibilities
  • Develop and implement provider management solutions in collaboration with Gainwell business partners.
  • Manage project milestones and ensure timely delivery of results.
  • Provide regular project updates and manage corrective action processes as needed.
  • Serve as a secondary point of contact for the provider management contract.
Requirements
  • 7+ years of people management experience.
  • 5+ years of experience managing implementation and operations of provider or major healthcare payer projects.
  • 3+ years of experience managing multi-vendor projects or similar complex integration efforts.
  • 2+ years of experience with outcomes-based certification, streamlined modular certification, or other certification efforts.
  • Working knowledge of Medicaid transformation initiative, Medicaid information technology architecture (MITA) 3.0, and the CMS conditions for enhanced funding.
  • Proficiency with Microsoft Office suite and hardware and software applications to manage contact center and back-office operations.
  • Strong written and oral communication and interpersonal skills to work effectively with team members, customers, and clients.
What We Offer
  • A competitive salary range of $130,000 - $160,000 per year.
  • A generous, flexible vacation policy.
  • A 401(k) employer match.
  • Comprehensive health benefits.
  • Educational assistance.
  • Leadership and technical development academies to help build skills and capabilities.


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