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Patient Services Coordinator

2 months ago


Elkins, West Virginia, United States Davis Health System Full time

Minimum Educational Qualifications:
High School diploma or equivalent required.

Preferred Professional Experience:
A minimum of one year in a customer service role is preferred. Familiarity with medical terminology and insurance processes is advantageous. This position involves providing support, guidance, and assistance to patients, visitors, and vendors. Responsibilities include:
  • Accurately gathering patient demographic and billing details.
  • Securing authorization for billing, treatment, admission, and obtaining necessary signatures.
  • Collecting co-payments and co-insurance fees while issuing receipts.
  • Coordinating diagnostic and treatment services across multiple departments within Davis Health System.
  • Assessing patients' insurance coverage and diagnoses to confirm medical necessity when applicable.
This role is essential in ensuring a seamless experience for patients and their families while maintaining compliance with healthcare regulations.