Remedy Suite Developer Position

7 days ago


Greenwood Village, Colorado, United States TechnoGen Full time

About Us: TechnoGen is a Fortune 100 telecommunications company with over $50 Billion in Annual revenue, supporting over 32 Million customers. We are looking for an experienced BMC Remedy ITSM Suite developer to join our team.

Job Description: As a Remedy Suite Developer, you will be responsible for supporting OSS ticketing, tracking all repair for outages and equipment, and notifying customers of outages. Our Remedy (Helix) solution is integrated with over 20 internal enterprise applications and is a critical system for our organization and customers. You will have expertise in BMC Remedy ITSM modules such as CMDB, Smart Reporting, Incident, Problem, Change, Knowledge, SRM, SLM, Asset, and more.

Requirements: To succeed in this role, you will need at least 5 years of experience with the BMC Remedy ITSM Suite System Administration and development. You should also have proficiency in various BMC Remedy ITSM modules and knowledge of BMC Helix ITSM, Digital Workplace, SmartReporting, Client Management, Discovery. Strong written and verbal communications skills are required, as well as the ability to handle efforts in application lifecycle development. Experience working with database and application server infrastructure is essential. Performance tuning and optimization are also key skills for this position. An ITIL V3 or V4 Foundation certification is a plus.

Compensation: The estimated salary for this position is $120,000 - $150,000 per year, depending on location. The job requires occasional weekend deployments and on-call rotation every 10 weeks. You must be willing to report to one of our local offices in Denver, CO, St. Louis, MO, or Austin, TX.



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