Banquet Operations Director
5 days ago
We are seeking a highly skilled and experienced Banquet Operations Director to join our team at Sun Hill Properties Inc. in Los Angeles, California.
The ideal candidate will have a minimum of 5-7 years of progressive leadership experience in banquet or catering management, preferably in a luxury hotel setting.
This is a senior leadership role responsible for managing all banquet and catering operations, ensuring exceptional guest experiences, optimizing revenue, and maintaining operational excellence within the hotel's event spaces.
$120,000 - $125,000 per year
Responsibilities:
- Strategic Leadership: Develop and execute banquet and catering strategies to maximize revenue and occupancy.
- Team Management: Lead the banquet team, including hiring, training, scheduling, and performance management.
- Event Coordination: Collaborate with sales, culinary, and operations teams to ensure flawless event execution.
- Financial Oversight: Manage budgets (labor & expenses), monitor revenue targets, and oversee pricing strategies.
- Client Relations: Build and maintain relationships with key stakeholders, including corporate clients, wedding planners, and event organizers.
- Compliance and Standards: Ensure adherence to health, safety, and quality standards.
- Technology Utilization: Leverage event management software to streamline operations and improve efficiency.
- Continuous Improvement: Conduct regular inspections, address guest concerns, and implement service and buffet station presentation enhancements.
Requirements:
- Education: Bachelor's degree in hospitality management, Business Administration, or a related field.
- Experience: Minimum of 5-7 years of progressive leadership experience in banquet or catering management, preferably in a luxury hotel setting.
- Skills:
- Proven ability to generate revenue and lead high-performing teams.
- Exceptional communication, negotiation, and customer service expertise.
- Proficiency in event management software and Microsoft Office Suite.
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