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Customer Growth Manager

2 months ago

Denton, Maryland, United States Rent-A-Center Full time

Sales Manager Overview

  • Accountable for enhancing customer acquisition and boosting revenue streams
  • Maintains optimal credit levels for the store
  • Ensures comprehensive customer satisfaction

Key Responsibilities:

  • Prioritize customer engagement and revenue enhancement
  • Support training initiatives and provide oversight
  • Secure new rental agreements and finalize contracts
  • Oversee daily operations as necessary

Client Account Management

  • Keep precise records of customer accounts
  • Engage with customers regarding their payments
  • Address customer service inquiries in a timely manner

Logistics for Deliveries and Returns

  • Assist with loading and unloading of vehicles
  • Transport products to customer residences
  • Set up and install products for customers

Qualifications and Experience

  • Minimum age requirement of 19 years
  • High school diploma or equivalent
  • At least 3 years of experience in retail, customer service, sales, or collections
  • Possession of a valid driver's license

Employee Benefits

  • Opportunities for advancement
  • Health insurance, 401(k) plan, and paid time off
  • Performance-based bonuses on a monthly and quarterly basis
  • Regular days off on Sundays and Fridays

Become a part of a leading organization in the industry that offers significant growth opportunities and a supportive work environment.