Automotive Service Manager

2 days ago


Denton, Maryland, United States Preston Automotive Group Full time
Job Title: Automotive Service Manager

At the Preston Automotive Group, we are seeking a highly skilled and experienced Automotive Service Manager to join our team. As a key member of our service department, you will be responsible for overseeing the daily operations, ensuring efficient and effective management, and delivering exceptional customer service.

Key Responsibilities:
  • Lead and manage a team of automotive technicians and service advisors.
  • Monitor and optimize workflow to ensure timely and efficient service delivery.
  • Maintain high customer satisfaction by addressing inquiries, concerns, and resolving issues promptly.
  • Implement and enforce safety protocols and compliance with industry standards.
  • Track and analyze key performance metrics to improve department efficiency and profitability.
  • Collaborate with other departments to ensure seamless operations.
  • Maintain accurate records of service history, vehicle repairs, and inventory.
  • Train, mentor, and develop staff to enhance their skills and knowledge.
  • Stay current with industry trends and technology advancements.
  • Manage budgeting, cost control, and financial performance of the service department.
  • Ensure all employees adhere to company policies and procedures.
Benefits:
  • Aggressive compensation package.
  • Medical, dental, and vision insurance.
  • 401(K) retirement plan which includes a company match.
  • A generous PTO program that includes a paid day off for your birthday.
  • Employee discounts on vehicle purchases and services.
  • Ongoing training and development programs.
  • Opportunities for career advancement and professional growth.
About Us:

The Preston Automotive Group has been selling and servicing vehicles across Delmarva since 1975. Our group has grown to 11 different brands in 15 cities. From Baltimore, MD to Keller, VA to Aberdeen, MD we have opportunities across all departments as we continue to grow our group. We are proud of our family-oriented culture, and we are active members in the communities we serve. We believe that what truly separates us from other employers is our commitment to grow our employees. We are proud to consistently promote from within and offer a variety of leadership trainings to help our employees succeed.



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