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Sales Team Leader

2 months ago

Sterling Heights, Michigan, United States The Tile Shop, Inc. Full time

Job Summary

The Tile Shop, Inc. is seeking a highly motivated and experienced Sales Team Leader to join our team. As an Assistant Store Manager, you will be responsible for leading a team of sales associates to achieve sales goals and provide exceptional customer service.

Key Responsibilities

  • Lead by example to build, develop, and motivate a sales team to achieve sales goals and provide excellent customer service.
  • Train and coach employees on policies, procedures, and job duties to ensure a high level of customer satisfaction.
  • Proactively greet customers and develop lasting relationships to drive sales and customer loyalty.
  • Sell tile and related products to exceed customer expectations and achieve sales goals.
  • Learn and use knowledge of all store and warehouse operations to provide accurate information to customers.
  • Lead by example to achieve sales goals and maintain a positive work environment.
  • Learn the installation process and products to educate customers and provide expert advice.
  • Track established store sales goals and provide regular updates to management.
  • Provide customers with updates on product delivery status and maintain professional standards to protect The Tile Shop brand.
  • Develop schedules for associates and warehouse personnel to ensure efficient operations.
  • Maintain inventory accuracy and use good business practices at all times.
  • Perform other duties as assigned by management.

Requirements

  • 2+ years of experience in retail management with a proven track record of success.
  • Previous sales experience with a strong understanding of sales principles and techniques.
  • Proven ability to build, develop, and motivate a sales team to achieve sales goals.
  • Strong work ethic with a drive to exceed expectations and provide exceptional customer service.
  • Ability to work well with others in a fast-paced, commission sales environment.
  • Open to learning and growing independently and from feedback.
  • Lead with a positive attitude and contagious enthusiasm.
  • Detail-oriented and highly organized with a sense of design and creativity.
  • Bachelor's degree or higher, preferred.
  • Basic mathematical and computer skills.
  • Ability to read, write, and speak in English.
  • Previous experience in a related field, preferred.

What We Offer

  • Competitive pay with unlimited earning potential.
  • Individual career growth opportunities and excellent training.
  • Competitive and comprehensive benefit package.
  • HSA employer contributions.
  • 401(k) plan with employer matching.
  • Team-focused work environment.

The Tile Shop, Inc. is an Equal Opportunity Employer.