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Team Leader

2 months ago

Park City, Utah, United States Cold Stone Creamery Full time

Position Overview:
As a Team Leader at Cold Stone Creamery, you will play a vital role in managing daily operations and ensuring exceptional service delivery. Your responsibilities will include:

  • Employee Development: Train and mentor staff members to enhance their skills and performance.
  • Task Delegation: Assign responsibilities to team members and monitor their progress.
  • Performance Accountability: Ensure that team members meet performance standards and provide constructive feedback.
  • Customer Service Excellence: Maintain a focus on delivering prompt and friendly service to all customers.
  • Labor Management: Schedule staff effectively to optimize labor costs while meeting operational needs.
  • Financial Oversight: Ensure accurate cash handling procedures are followed.
  • Inventory Control: Manage inventory levels and oversee ordering processes to maintain stock.

Join our team and contribute to creating memorable experiences for our customers