Data Analyst Position

3 days ago


San Francisco, California, United States Pendulum Full time

About Pendulum

Pendulum is a pioneering company leading a global revolution to enhance physical and mental well-being by unlocking the full potential of the human microbiome. By developing proprietary probiotic pipelines and a cutting-edge discovery platform, Pendulum has created therapeutic offerings that combine the efficacy of pharmaceuticals with the safety and accessibility of natural probiotics.

Our innovative approach has propelled us onto Forbes Magazine's prestigious 'The Next Billion Dollar Startups' list, reflecting our explosive revenue and customer growth over the past two years. If you're passionate about transforming lives globally and thrive in a collaborative, dynamic environment, we invite you to explore this exciting opportunity.

Job Summary

We seek an experienced Senior Data Analyst to join our team, playing a pivotal role in converting data into actionable insights to inform strategic decisions. This highly skilled individual will leverage advanced analytics expertise in consumer businesses to drive commercial growth at Pendulum.

  • Responsible for analyzing and interpreting commercial data to uncover trends and patterns, providing actionable insights to support tactical and strategic decisions.
  • Develop key performance indicators (KPIs) for customer acquisition and retention, utilizing customer cohorts data to establish LTV, CAC, retention rates, and other performance metrics across multiple sales channels.
  • Collaborate with Sales & Marketing stakeholders to understand business objectives, develop data frameworks, and communicate findings effectively.
  • Deliver presentations to stakeholders that convey data insights clearly and persuasively.
  • Lead initiatives for optimizations through A/B testing in customer acquisition and retention.
  • Prioritize data initiatives that drive value creation and lead to actionable insights, focusing on enhancing customer analysis and KPIs to support growth across commercial channels.
  • Develop deep business acumen and a thorough understanding of business fundamentals to become an effective business partner, enabling you to anticipate upcoming trends and proactively support with data insights.

Requirements

  • Bachelor's degree in Data Science, Statistics, Computer Science, or a related field.
  • At least 5 years of experience in data management or analytics, preferably in consumer industries.
  • Strong business acumen in a consumer business with a subscription model and proven success in providing actionable data insights that enabled business growth.
  • Strong proficiency in data analysis tools such as SQL, Python, and data visualization tools like Tableau, Power BI, or similar.
  • Experience with web analytics tools such as Heap and Google Analytics.
  • Experience with statistical analysis and advanced analytics methods such as predictive modeling.
  • Ability to work in a fast-paced, dynamic environment where adaptability is essential.

Salary and Benefits

  • $156,510 - $173,900 per annum.
  • Comprehensive medical, dental, and vision coverage.
  • Commuter benefits.
  • Life and STD insurance.
  • Company match on 401(k).
  • Flexible Time Off (FTO).
  • Equity.


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