Data Insights Analyst

3 weeks ago

San Francisco, California, United States Pendulum Full time

About Pendulum

Pendulum is revolutionizing the way we approach physical and mental health by focusing on understanding, restoring, and enhancing the human microbiome.

A growing body of research has shown that our microbiome plays a critical role in various aspects of our lives, including metabolism, diabetes, longevity, weight loss, immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. The company has just scratched the surface on understanding the impact of our microbiome on our lives.

Company Overview

Pendulum recognized the immense potential they had to improve people's lives by addressing imbalances in the microbiome. To achieve this, Pendulum developed proprietary probiotic pipelines and a unique discovery platform to identify key bacterial strains and prebiotics that feed them. The company also built and developed the world's first manufacturing technology to produce bacteria in an anaerobic environment at scale.

Position Summary

We are seeking an experienced Senior Data Analyst who will play a crucial role in transforming data into actionable insights to support tactical and strategic decisions. This role requires an individual with extensive expertise in advanced analytics in a consumer business who will contribute to Pendulum's commercial growth. The Senior Data Analyst will be responsible for managing and validating complex data sets, leading collaborations with Sales & Marketing stakeholders to provide visibility on growth, and supporting decision-making in a fast-paced environment.

Job Responsibilities

  • Responsible for data analysis and interpretation of commercial data to identify trends and patterns to provide actionable insights.
  • Develop customer acquisition and retention KPIs by leveraging customer cohorts data to establish LTV, CAC, retention rates, and other performance metrics across multiple sales channels.
  • Collaborate with Sales & Marketing to understand business objectives, develop data frameworks, and communicate findings to stakeholders.
  • Deliver presentations to stakeholders that convey data insights in a clear and actionable manner.
  • Lead initiatives for optimizations with A/B testing in customer acquisition and retention.
  • Prioritize data initiatives that drive value creation and which lead to actionable insights, especially focusing on enhancing customer analysis and key performance indicators to support growth across commercial channels
  • Develop deep business acumen and thorough understanding of business fundamentals to become an effective business partner that will enable you to anticipate upcoming trends and proactively support with data insights.

Salary and Benefits

The estimated salary for this position is $156,510-$173,900 per year. Additional benefits include medical, dental, and vision insurance, commuter benefits, life & STD insurance, company match on 401(k), flexible time off (FTO), and equity.

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