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Risk Management Consultant

2 months ago

Rolling Meadows Illinois, United States Gallagher Full time
About the Role

We are seeking a highly skilled Risk Management Consultant to join our global brokerage team at Gallagher. As a key member of our team, you will play a critical role in safeguarding businesses and empowering their ambitions.

Key Responsibilities
  • Provide claims consulting services to captive clients and prospective clients.
  • Coordinate, monitor, and enhance services being offered to our clients/prospects from the Third-Party Administrators and Risk Control Service Providers.
  • Act as a general claim resource to captive members and actively resolve claim handling disputes between captive member and the claim administrator.
  • Review, coordinate, and monitor the overall performance of the Risk Control and the Claim Management service providers.
  • Participate in Carrier Audits with the Third Party Administrators to verify proper claim handling practices and being met.
  • Review claim and loss control reports and determine whether or not specific intervention is necessary.
  • Evaluate and monitor high exposure claims and design efficient procedures for monitoring claims.
  • Arrange and facilitate Risk Control Workshops.
  • Develop the Risk Control Committee Agenda and work with the chairperson, claim administrator, and risk control service provider to obtain information for the board books.
  • Attend Board Meetings, facilitate the Risk Control Committee Meeting, and prepare the Risk Control Committee minutes.
  • Formulate a Risk Control Budget and work within the budget parameters agreed to by the Board of Directors.
  • Prepare closeout analysis.
  • Provide claim-handling procedures/guidelines to clients.
  • Participate in claim review meetings as the consultant on an as-needed basis.
  • Run financial reports from the claim administrator's system.
  • Assist members in obtaining claim reports that meet their needs, on an as-needed basis.
  • Review loss reports to identify trends to reduce overall cost of the captive and suggest pro-active safety procedures, to focus on problem areas.
  • Develop and refine products and services, including strategies for cost control.
  • Communicate any issues to the Captive Director and advise them of the final resolution.
  • Develop reports analyzing client loss pattern by location, type, and period, identifying trends and commendations for solutions on a regular basis for all direct written accounts on a specific established time frame.
  • Perform tasks according to our processes.
  • Work on special projects and perform other tasks as assigned.
About You

We are looking for a highly skilled and experienced professional with a strong background in claims management. The ideal candidate will have:

  • A Bachelor's degree or commensurate experience.
  • 3 years' experience in a claims role.
  • Good written and oral communication skills, including the ability to compose clear, concise, and grammatically correct reports.
  • Ability to present in front of large audiences.
  • Working knowledge of computer programs, including Word, Excel, Outlook, etc.
  • A self-starter with a positive attitude.
  • Above-average telephone personality and the ability to deal with people in difficult situations.
  • Ability to travel and work more than eight-hour workdays, including weekends as needed.
  • Ability to work effectively with all members of the captive team.
About Gallagher

Gallagher is a global insurance brokerage and risk management firm that is committed to providing exceptional service to our clients. We believe in the importance of diversity and inclusion and are an equal opportunities employer.

Benefits

We offer a comprehensive benefits package, including:

  • Medical/dental/vision plans, which start from day one
  • Life and accident insurance.
  • 401(K) and Roth options.
  • Tax-advantaged accounts (HSA, FSA).
  • Educational expense reimbursement.
  • Paid parental leave.
  • Digital mental health services (Talkspace).
  • Flexible work hours (availability varies by office and job function).
  • Training programs.
  • Gallagher Thrive program – elevating your health through challenges, workshops, and digital fitness programs for your overall wellbeing.
  • Charitable matching gift program.
  • And more...

We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that our diversity is a strength and that it allows us to better serve our clients and communities.