Parts Department Manager

1 month ago


Middletown, United States Middletown Chevrolet Full time
Job Title: Parts Department Manager

We are seeking a highly skilled and experienced Parts Department Manager to lead our team at Middletown Chevrolet.

The ideal candidate will have a strong background in parts department management and customer service, with a proven track record of delivering exceptional results.

Key Responsibilities:

  • Assist customers in the Parts Department and explain each part needed
  • Understand customer requirements and match them to various parts options
  • Explain parts being used and keep customers informed and updated
  • Stay up to date on new products, features, and accessories, and attend product training as required
  • Maintain a parts customer follow-up system that supports repeat and referral business and contributes to customer happiness
  • Hire and supervise all parts department personnel, as well as monitor their performance in servicing customers
  • Craft goals and objectives for the department, including an annual operating budget and a marketing plan to promote new business

Requirements:

  • A minimum of 3 years of experience as a parts manager
  • Strong focus on providing excellent customer service
  • High school diploma or higher education
  • Clean driving record and valid driver's license
  • Driven personality, eager to improve, and able to work within and support internal teams

About Us: Middletown Chevrolet is one of the fastest-growing auto dealerships in Connecticut. Our mission statement is to provide exceptional service and solutions to our customers, and we believe everyone deserves to drive a nicer, newer car. As a Parts Department Manager, you will be an integral part of ensuring our customers find solutions to their transportation needs.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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