Customer Experience Representative National Accounts
3 weeks ago
{"h1": "Customer Experience Representative National Accounts", "p": "At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives/ideas every day. With 140 years of rich history behind our brand, we know that our people are the driving force behind our success. We believe in investing in our colleagues by offering work-life balance, competitive benefits, ongoing learning/continuing education, and skill development. Through a positive and engaging workplace, we facilitate growth, development, and fulfillment for all. ", "h2": "Responsibilities", "ul": ["Deliver consistently excellent customer service via phone and writing, utilizing systems and resources for accurate, timely issue resolution.", "Communicate information to customers, contractors, and the sales team regarding orders, deliveries, product availability, order-specific policies, freight policies, product details, and pricing.", "Gather and evaluate relevant details to handle inquiries and complaints, resolving customer issues or escalating as needed. Develop thorough documentation for colleagues to ensure standardized customer support.", "Maintain professionalism while liaising with Supply Chain personnel and Retailers to coordinate special delivery requirements and resolve issues related to product availability.", "Collaborate with Credit and National Accounts Operations teams to escalate issues, relay inquiries/complaints, and drive improvement exceeding customer expectations.", "Accountable for initiating outbound calls to Retail Stores to ensure timely order processing for National Accounts customers.", "Oversee or process orders submitted through Hybris, email, and phone calls to ensure timely fulfillment and processing.", "Proficiently initiates orders for our high-touch customers with personalized SOPs, often necessitating additional access and proficiency in other line of business systems.", "As a member of a small department, actively seeks opportunities to support colleagues in completing the department's daily workload once personal tasks are finished.", "Additional duties involve offering versatile aid through cross-training and support to surpass performance, customer satisfaction, and service level objectives.", "Other duties as assigned."]}
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Flanders, New Jersey, United States Benjamin Moore Full timeAbout Benjamin MooreAt Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic...
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Flanders, New Jersey, United States Benjamin Moore Full time{"Overview": "At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives/ideas every day. With 140 years of rich history behind our brand, we know that our people are the...
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Flanders, New Jersey, United States Benjamin Moore Full timeAbout Benjamin MooreWe empower our team members to achieve their goals and make a positive impact in our communities. Our company culture fosters creativity, collaboration, and a strong sense of camaraderie. We believe in investing in our colleagues by offering work-life balance, competitive benefits, ongoing learning, and skill development.Job SummaryA...
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Customer Experience Representative
3 weeks ago
Flanders, New Jersey, United States Benjamin Moore Full timeAbout Benjamin MooreWe empower our team members to achieve their goals and make a positive impact in our communities. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives/ideas every day.We believe in investing in our colleagues by offering work-life balance, competitive benefits,...
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Customer Experience Representative
3 days ago
Flanders, New Jersey, United States Benjamin Moore Full timeOverviewAt Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and...
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Customer Experience Ambassador
3 weeks ago
Flanders, New Jersey, United States Benjamin Moore Full time{"h1": "Customer Experience Representative", "p": "At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our...
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Customer Experience Specialist
4 weeks ago
Flanders, New Jersey, United States Benjamin Moore Full timeJob DescriptionJob Title: Customer Experience RepresentativeJob Summary:We are seeking a highly skilled Customer Experience Representative to join our team at Benjamin Moore. As a Customer Experience Representative, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Customer Service: Provide...
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Customer Experience Representative
3 weeks ago
Flanders, New Jersey, United States Benjamin Moore Full timeAbout the RoleAt Benjamin Moore, we're committed to empowering our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie.We're looking for a highly skilled Customer Experience Representative to join our...
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Customer Service Representative
4 weeks ago
Flanders, New Jersey, United States Benjamin Moore Full timeJob DescriptionJob Title: Customer Experience RepresentativeJob Summary:We are seeking a highly skilled Customer Experience Representative to join our team at Benjamin Moore. As a Customer Experience Representative, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide timely and...
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Flanders, New Jersey, United States Benjamin Moore Full timeAbout Benjamin MooreAt Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic...
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Customer Experience Representative
3 weeks ago
Flanders, New Jersey, United States Benjamin Moore Full timeAbout the RoleAt Benjamin Moore, we're committed to empowering our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie.Our culture of excellence and transparency encourages our colleagues to bring their...
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Flanders, New Jersey, United States Benjamin Moore Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our Customer Service team, you will be responsible for delivering exceptional customer experiences through various channels, including phone, email, and chat.Key ResponsibilitiesProvide timely and accurate...
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Customer Service Representative
3 weeks ago
Flanders, New Jersey, United States Lowe's Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Cashier Part-Time associate to join our team at Lowe's. As a Cashier, you will play a critical role in providing an exceptional customer experience, ensuring every customer exits on a high note.Key ResponsibilitiesDeliver excellent customer service at the register, answering customer...
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Customer Care Professional
4 weeks ago
Flanders, New Jersey, United States Benjamin Moore Full timeJob DescriptionJob Title: Customer Experience RepresentativeJob Summary:We are seeking a highly skilled Customer Experience Representative to join our team at Benjamin Moore. As a Customer Experience Representative, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Customer Service: Provide...
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Sales Representative
3 weeks ago
Flanders, New Jersey, United States Fastenal Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Part-time Sales and Customer Service Representative to join our team at Fastenal. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesSupport business-to-business (B2B)...
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Auto Care Center Service Representative
3 weeks ago
Flanders, New Jersey, United States Walmart Full timeJob OverviewAs an Auto Care Center Service Representative at Walmart, you will play a vital role in ensuring the satisfaction of our customers who entrust us with the care of their vehicles. Our Auto Care Center is a dynamic and rewarding place to work, offering opportunities for advanced associate training, business development, and the application of...
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Automotive Service Representatives
4 weeks ago
Flanders, New Jersey, United States Mavis Tire Supply Full timeAbout the PositionWe are seeking highly skilled and motivated individuals to join our team as Automotive Assistants and Service Managers at Mavis Tire Supply. As a key member of our team, you will be responsible for providing exceptional customer service, managing the efficient operation of our repair shop, and ensuring the quality and timely completion of...
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Deli Sales Associate
3 weeks ago
Flanders, New Jersey, United States WEIS LLC Full timeJob SummaryWe are seeking a highly motivated and customer-focused Deli Sales Associate to join our team at WEIS LLC. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring a seamless shopping experience for our customers.Key...
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Auto Care Center Service Representative
2 weeks ago
Flanders, New Jersey, United States Walmart Full timeJob OverviewWe are seeking a skilled Auto Care Center Service Writer to join our team at Walmart. As a Service Writer, you will play a critical role in ensuring our customers receive exceptional service and care for their vehicles.Key Responsibilities:Provide exceptional customer service and ensure customer satisfactionAssess vehicle needs and recommend...
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Credit Processing Compliance Specialist
2 weeks ago
Flanders, New Jersey, United States Benjamin Moore Full timeJob Title: Credit Processing Compliance RepresentativeAt Benjamin Moore, we are seeking a highly skilled Credit Processing Compliance Representative to join our team. As a key member of our Credit Processing Team, you will play a critical role in providing excellent customer service while developing relationships with customers.Key Responsibilities:Process...
