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Customer Service Representative

2 months ago

Irondale, Missouri, United States Scandinavian Designs Furniture Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Scandinavian Designs Furniture. As a Sales Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth in a fast-paced retail environment.

Key Responsibilities
  • Customer Service: Provide outstanding customer service by actively listening to customers, understanding their needs, and offering personalized solutions to meet their expectations.
  • Sales: Meet or exceed sales targets by effectively promoting products, handling customer inquiries, and making recommendations to drive sales growth.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including features, benefits, and applications, to provide expert advice to customers.
  • Store Operations: Contribute to a positive and efficient store environment by maintaining a clean and organized store, adhering to company policies and procedures, and supporting colleagues as needed.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills to effectively interact with customers, colleagues, and management.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products to provide expert advice to customers.
  • Teamwork and Adaptability: Demonstrate a strong ability to work collaboratively with colleagues, adapt to changing situations, and prioritize tasks to meet sales and customer service goals.