Customer Service Representative

4 days ago


Fayetteville, Arkansas, United States FARMERS AND MERCHANTS BANK and The Bank of Fayetteville Full time

About Farmers and Merchants Bank

Farmers and Merchants Bank is a community bank dedicated to serving the unique communities of Arkansas.

Job Summary:

We are seeking an ITM Teller to provide exceptional customer service through Interactive Teller Machines. The ideal candidate will be comfortable interacting with customers on camera, utilizing new technology, and possessing strong communication skills.

Responsibilities:

  • Provide outstanding customer service through Interactive Teller Machines (ITMs)
  • Assist customers with transactions and answer questions in a professional manner
  • Multitask efficiently while maintaining accurate records
  • Suggest products and services that meet customers' needs

Requirements:

  • High school diploma or equivalent GED required
  • Minimum 6 months related experience or equivalent combination of education and experience preferred
  • Bilingual preferred

Salary and Benefits:

The estimated salary for this position is $40,000-$60,000 per year, depending on experience. In addition to competitive pay, we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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