Warranty Administrator

7 days ago


West Salem, Wisconsin, United States Allstate Peterbilt Group Full time
About the Job

The Allstate Peterbilt Group is seeking a highly skilled Warranty Administrator to join their team. This role plays a critical part in ensuring smooth truck operations for the Medium and Heavy Duty Truck Industry throughout the Upper Midwest.

Job Description
  • Close repair orders and process claims using manufacturers' approved procedures.
  • Provide timely processing of all claims to ensure speedy resolution and payment.
  • Direct technicians on repair order write-ups to ensure required information is provided.
  • Inform service personnel of any manufacturer changes in warranty processing procedures requirements.
  • Track all outstanding claims and provide follow-up as needed to ensure speedy payment.
  • Monitor and organize all warrantable failed parts in a controlled location.
Required Skills and Qualifications
  • A High School Diploma or Equivalent and two years of related work experience are required.
  • Demonstrated organizational skills, attention to detail, and ability to work independently are necessary.
  • A valid driver's license is also required.
  • Technical knowledge in heavy-duty machinery repair procedures is essential.
Benefits
  • The company offers 16 days PTO plus holidays available during the first year of employment.
  • Employees receive immediate transition into new health insurance coverage.
  • Three different medical plans designed to fit individual needs are available.
  • FSA/HSA plans help with medical and childcare reimbursement.
  • Dental and Vision Insurance plans are also included.
  • Short and Long-Term Disability, Supplemental Term Life Insurance, and other co-insurance options are available.
  • A 401(k) plan with a match is offered.
  • Multiple Tuition Reimbursement programs and scholarship opportunities are available.
  • Extensive in-house training is provided.
  • Health and wellness benefits are also offered.
  • A Doctor on Demand mobile app is accessible.
  • Verizon wireless employee discounts are available.
  • A CDL re-imbursement program is in place.
  • Safety glasses and boot allowance programs are also available.
  • Relocation opportunities exist across multiple dealership locations.


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