Cyber Resource IT Specialist
4 weeks ago
Cyber Resource is seeking a highly skilled IT Specialist to join our team. As a VSU Help Desk Technician, you will be responsible for providing technical support and assistance to users of Information Technology.
The ideal candidate will have 5 years of experience in installing and performing minor repairs to hardware, software, and peripheral equipment. They will also be responsible for ensuring that all upgrades to instructional technology hardware and software are implemented in a timely manner.
The successful candidate will have excellent communication and problem-solving skills, and will be able to work effectively in a team environment.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Key Responsibilities
- Provide technical support and assistance to users of Information Technology
- Install and perform minor repairs to hardware, software, and peripheral equipment
- Ensure that all upgrades to instructional technology hardware and software are implemented in a timely manner
- Assist the Lead IT Specialist in maintaining hardware and software inventories of academic classrooms, smart technologies, computer labs, mobile computing devices, and networking and wireless devices
- Perform other duties as related to the Technology Services and as assigned by Manager of IT Services and/or Chief Information Officer
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