Residential Operations Manager
3 weeks ago
Richmond Residential Serv is seeking an experienced Residential Supervisor to oversee the daily operations of our community home. This role requires a strong leader who can provide first-line supervision, plan and coordinate services, and ensure the continuity and quality of client care.
Key Responsibilities:
- Provide direct supervision, support, and guidance to Direct Support Professionals in assisting and supporting clients with daily living skills, personal hygiene, medication administration, transportation, and community recreation.
- Oversee the development and implementation of Person-Centered Plans for each client, ensuring timely reviews of program documentation.
- Coordinate service implementation with outside providers, facilitate client choice, and ensure staff training in equipment use and maintenance.
- Manage program vehicle availability, schedule medical appointments, shopping, and leisure activities.
- Participate in ongoing client assessments, sessions, and family involvement, serving as an advocate and role model.
- Ensure compliance with state and federal regulations, maintain accurate records, and follow organizational procedures.
- Supervise staff, conduct regular audits, provide coaching, and address performance areas needing improvement.
- Schedule DSPs, adjust coverage, and submit monthly staff schedules.
Requirements:
- Bachelor's Degree in Human Services or related field preferred.
- Four years of directly related experience or any combination of training and experience providing required knowledge, skills, and abilities.
- Valid Virginia Driver's License and acceptable DMV Driving record.
- Ability to pass a background check and other pre-employment screenings.
Estimated Salary: $55,000 - $65,000 per year, depending on experience.
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