Residential Operations Manager

3 weeks ago


Richmond Heights, Virginia, United States Richmond Residential Serv Full time
Job Description

Richmond Residential Serv is seeking an experienced Residential Supervisor to oversee the daily operations of our community home. This role requires a strong leader who can provide first-line supervision, plan and coordinate services, and ensure the continuity and quality of client care.

Key Responsibilities:

  • Provide direct supervision, support, and guidance to Direct Support Professionals in assisting and supporting clients with daily living skills, personal hygiene, medication administration, transportation, and community recreation.
  • Oversee the development and implementation of Person-Centered Plans for each client, ensuring timely reviews of program documentation.
  • Coordinate service implementation with outside providers, facilitate client choice, and ensure staff training in equipment use and maintenance.
  • Manage program vehicle availability, schedule medical appointments, shopping, and leisure activities.
  • Participate in ongoing client assessments, sessions, and family involvement, serving as an advocate and role model.
  • Ensure compliance with state and federal regulations, maintain accurate records, and follow organizational procedures.
  • Supervise staff, conduct regular audits, provide coaching, and address performance areas needing improvement.
  • Schedule DSPs, adjust coverage, and submit monthly staff schedules.

Requirements:

  • Bachelor's Degree in Human Services or related field preferred.
  • Four years of directly related experience or any combination of training and experience providing required knowledge, skills, and abilities.
  • Valid Virginia Driver's License and acceptable DMV Driving record.
  • Ability to pass a background check and other pre-employment screenings.

Estimated Salary: $55,000 - $65,000 per year, depending on experience.



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