Lead Team Member Pt Popshelf In Durham, Nc

3 days ago

Durham, North Carolina, United States Dollar General Full time
Job Title: Lead Team Member Pt Popshelf In Durham, Nc

We are seeking a highly motivated and customer-focused Lead Team Member to join our team at Popshelf in Durham, NC. As a Lead Team Member, you will play a key role in maintaining a clean, well-organized store environment and creating a customer-first culture through exceptional store standards.

Key Responsibilities:
  • Assist customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction while protecting company assets.
  • Provide superior customer service to exceed the customer's expectations, model product knowledge and selling techniques to enhance the customer experience, and maintain a safe, clean, and well-organized store environment that delights our customers and employees.
  • Assist in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at Popshelf, with the assistance of Company merchandising guidelines, rotate product to create eye-catching displays to drive sales.
  • Complete daily and weekly cleaning responsibilities to provide a superior customer shopping experience, ensure store condense and reset standards are maintained consistently each day to provide a clutter-free customer shopping experience.
  • Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications, operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
  • Clean the store, take out trash, dust and mop store floors, clean restroom and stockroom, and help set up sidewalk displays.
  • Open and close the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leader's absence.
Requirements:
  • Effective interpersonal and oral communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow planogram and merchandise presentation guides.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Ability to perform cash register functions.
  • Knowledge of cash, facility, and safety control policies and practices.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
Working Conditions and Physical Requirements:
  • Frequent walking and standing.
  • Frequent bending, stooping, and kneeling to run check-out station, stock merchandise, and unload trucks.
  • Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.
  • Occasional climbing (using ladder).
  • Ability to drive own vehicle to the bank to deposit money and occasionally attend training meetings.
  • Fast-paced environment; moderate noise level.
  • Occasionally exposed to outside weather conditions.
  • Occasionally exposed to wet floor surfaces.
  • Occasionally exposed to household and industrial cleaning solutions.

pOpshelf is an equal opportunity employer.

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