Network Systems Engineer

2 days ago

Arlington, Virginia, United States DMI (Digital Management, LLC) Full time
About DMI

DMI is a leading global provider of digital services, operating at the intersection of public and private sectors. With a broad range of capabilities across IT managed services, cybersecurity, cloud migration, and application development, DMI delivers on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors.

About the Opportunity

The Network Engineer role requires extensive hands-on experience with Cisco and Juniper hardware, as well as supporting larger environments. All Network Engineers are responsible for ensuring the reliability, security, and scalability of the FDIC network infrastructure, aligning with the operational requirements of our customer. This position may require on-site presence one or more days per week.

Duties and Responsibilities
  • Provide high-level hardware and software support for Cisco, Juniper, Aruba, and NetScaler network devices.
  • Deliver clear, concise, and timely communication to customers to ensure confidence in our team.
  • Provide timely and effective support and escalation for network systems.
  • Troubleshoot and resolve issues impacting network systems, within agreed MTTR objectives.
  • Contribute to the resolution efforts during High or Critical Incidents and participate in root cause analysis.
  • Work closely with development and operational teams, globally, to ensure rapid service restoration.
  • Follow process and procedure standards to improve service availability and overall efficiency of systems.
  • Recommend technical solutions, architecture designs, and implementation methodologies that scale.
  • Monitor hardware patch levels (performance and vulnerabilities) and create tickets for required work activities.
  • Support, protect, and maintain the network and security systems, on a 24x7 basis, as assigned.
  • Continually develop expertise on emerging technologies and implementation strategies for infrastructure systems.
  • Improve future resolution of incidents by identifying the need for new and improving existing knowledge articles.
  • Participate in network documentation of all environments, including IPAM, DNS, WAN, LAN, WLAN, and other areas.
  • Adhere to all applicable legal and compliance requirements, policies, and procedures, and standard operating practices.
  • Demonstrated experience with BGP, OSPF, STP, TCP/IP, DNS, and DHCP, along with Azure VNETs, Routing, and Firewalling.
  • Effective time management and organizational skills, with the ability to translate technical issues for business users.
  • Work independently, as well as in a team environment, with effective interpersonal communication skills.
  • Respect and value diversity, function as a team member, and work on initiatives with minimal supervision.
  • Thrives in a fast-paced environment and looks for ways to do things more effectively.
Qualifications
  • BS Degree in Computer Science or Engineering, or equivalent work experience.
  • 7+ years of relevant technical Network Engineering or Security Engineering/Network Engineering experience.
  • Certifications: Desire two or more of the following: CCNP, CCDP, CCIE, CCSP, CISSP, ITIL, or other related certs.

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