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Test Administration Specialist
4 weeks ago
This position assumes a lead role for all day-to-day test administration, proctoring, and related record keeping functions for the Testing Center. The successful candidate will assist with reporting activities, participate in process development and implementation, provide testing support to ensure full access to testing for all students and members of the community, and support the College Readiness testing program.
Key Responsibilities:
- Schedule, administer, and proctor a wide variety of tests for OCC students, Workforce and Professional Education, high school students, and other community members.
- Complete and maintain current test administration certifications for all third-party tests as required by test sponsors.
- Assist with budgeting and expense management, including fee reconciliations from third-party vendors.
- Participate in professional organizations related to testing and serve as the College's alternate representative to designated professional organizations and on designated committees and task forces.
- Provide support for all recruitment and enrollment management activities.
- Participate in the identification and development of business systems programming specific to testing functions.
- Arrange for appropriate testing accommodations for students with documented disabilities in collaboration with the Office of Disability Services.
Requirements:
- Associates' Degree
- Three years' experience working in a busy customer service environment handling a high volume of tasks and inquiries.
- Ability to attain test administration and proctoring certifications within 60 days of hire and maintain renewals as required by vendors/sponsors.
- Demonstrated proficiency with Microsoft Office Suite and a database system that includes data analysis activities.