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IT Systems Specialist

1 month ago

Baltimore, Maryland, United States COMSO Full time
Job Summary

We are seeking a highly skilled IT Systems Specialist to join our PRIME CONTRACT Team. The ideal candidate will have a strong background in IT systems administration and a proven track record of delivering high-quality results.

Key Responsibilities
  • Deploy, troubleshoot, and maintain IT systems to ensure optimal performance and security.
  • Manage system configuration, ensure compliance with security controls, and maintain system integrity.
  • Support IT systems by handling daily operations, monitoring, and resolving issues for all hardware and software components.
  • Apply security patches and document patch statuses in relevant tracking systems.
  • Facilitate communication of system issues and escalation status to management and internal stakeholders.
  • Improve system performance by optimizing operations and resource allocation and conduct capacity planning and analysis.
  • Provide advanced troubleshooting for IT systems and quickly resolve technical issues.
  • Deliver thorough analysis and feedback to management and internal teams for escalated support tickets.
  • Assist with resolving hardware and dispatch system issues and remain involved throughout the resolution process.
  • Configure and manage operating systems, including installation, troubleshooting, network component configuration, and implementing system enhancements to boost reliability and performance.
  • Collaborate with the Information System Security Officer (ISSO) and Information System Owner (ISO) on system changes in line with Change and Configuration Management procedures.
  • Assist the ISO with completing key milestones within the Plan of Action and Milestones (POA&M) and coordinate updates with the ISSO to ensure accurate tracking in security authorization records.
  • Ensure IT assets are compliant with Identity & Access Control Management (ICAM) policies.
  • Provide Tier 2 support for identifying, diagnosing, and resolving technical issues.
Requirements
  • TS/SCI w/ POLYGRAPH REQUIRED BEFORE CONSIDERATION
  • CompTIA Security+ Certification
  • Windows Server 2016/2019
  • MS Active Directory
  • Group Policy Objects and orchestration/deconfliction
  • VMware, vSphere, and ESXi hosts
  • PowerShell scripting
  • Proficiency with Linux server administration
  • HCL BigFix
  • Trellix anti-virus
  • Tenable Nessus and Security Center
  • MS Office suite
  • Fortra Intermapper or similar network monitoring tools
Benefits
  • 100% company-paid Medical deductible w/ low premiums, Dental, Vision
  • Flexible Spending Account (FSA)
  • Short-term & Long-term Disability
  • 401K: 6% dollar-for-dollar match (vested immediately)
  • Parental Leave (same amount of time for mother & father)
  • Paid Time Off
  • 11 Federal Holidays
  • Birthday Holiday
  • 2-week fully paid Sabbatical every 5 years
  • Emergency Facility Closure Days

COMSO, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or protected Veteran status.