Client Relations Specialist
1 week ago
POSITION SUMMARY:
As a Client Relations Specialist within the insurance sector, you will play a pivotal role in fostering exceptional client interactions that contribute to the growth of a thriving insurance agency. Your meticulous attention to detail, outstanding customer service capabilities, and genuine desire to assist individuals will make you an invaluable asset to our team. You will have the opportunity to advance your career while addressing client inquiries, collaborating with fellow agency members, and proactively identifying the needs of the community you serve.
KEY RESPONSIBILITIES:
- Build and maintain strong relationships with clients, ensuring timely follow-ups as necessary.
- Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Utilize a customer-centric, needs-based approach to educate clients about available insurance solutions.
- Employ effective communication skills to meet client needs while supporting the growth of our agency.
REQUIRED QUALIFICATIONS:
- Strong commitment to customer service excellence.
- Able to engage effectively with clients, addressing their inquiries and anticipating their needs.
- Exceptional communication skills for assisting clients and collaborating with agency team members.
- Proactive in identifying and resolving issues.
OFFERED BENEFITS:
- Competitive hourly wage with commission and bonus opportunities.
- Potential for career advancement within the agency.
- Paid time off, including vacation and personal/sick days.
- Valuable experience for career development.
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