Automotive Service Manager

3 weeks ago

Norristown, Pennsylvania, United States Car Vision Full time
About the Role

We are seeking a highly motivated and experienced Automotive Service Manager to join our team at Car Vision. As a key member of our service department, you will be responsible for overseeing the daily operations of our auto service unit, ensuring compliance with quality standards, and driving customer satisfaction.

Key Responsibilities
  • Oversee the inspection of automobiles to identify faulty components and facilitate the repair process
  • Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs
  • Conduct price negotiations with clients to reach a favorable bargain for both management and client
  • Oversee the hiring and training of an effective auto service team
  • Maintain accurate records of all accounts and relevant financial information
  • Monitor inventory to regulate and ensure availability of required vehicle parts
  • Ensure automotive service staff comply with environmental laws and regulations
  • Oversee the procurement of vehicle parts, automotive equipment, and other items required in an auto service department
  • Evaluate the performance of automotive service staff to acknowledge efficient employees and guide underperforming ones
  • Listen to client complaints and assist in addressing their issues and resolving challenges
  • Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws
  • Assign and schedule work duties to auto service staff according to their skills
  • Follow up with customers to obtain feedback and ensure they are satisfied with received service
  • Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry
What We Offer
  • A brand new, state-of-the-art facility with air conditioning
  • A comprehensive benefits package, including health insurance and a 401(k) savings plan
  • Closed on Sundays for a better work-life balance
  • A free cell line for every associate
  • Paid vacation and paid company holidays
  • Paid training and ongoing professional development
  • Employee discounts and a family-friendly, inclusive culture
  • Career growth and internal promotions
  • Custom and competitive wage plans

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

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