Denver Zoo Guest Experience Specialist
4 days ago
Join the team at the Denver Zoo as a Seasonal Guest Services Representative In this role, you will play a key part in delivering an exceptional guest experience while working with our dedicated team to inspire awe in visitors from around the world.
About the RoleThis is a seasonal/temporary position that requires a high level of professionalism, excellent communication skills, and the ability to work effectively in a fast-paced environment. You will be responsible for processing transactions, balancing cash, and providing top-notch guest service while adhering to all relevant policies and procedures.
Key Responsibilities- Welcome and engage with guests in a friendly and welcoming manner.
- Process payments and handle cash transactions efficiently and accurately.
- Use suggestive upselling techniques to enhance the guest experience.
- Provide wayfinding support and assistance to guests throughout the zoo.
- Collaborate with colleagues to achieve departmental goals and objectives.
- Previous customer service experience required.
- Previous cash handling experience required.
- Ability to work independently with minimal supervision.
- Basic computer skills and knowledge of Microsoft Office Suite preferred.
- High level of professionalism and enthusiasm for guest services required.
We offer a competitive hourly rate of $18.29 and opportunities for career growth and development. This is a temporary position, and we do not currently offer benefits beyond accrued sick time. If you are passionate about delivering exceptional guest experiences and are looking for a dynamic and supportive work environment, we encourage you to apply for this exciting opportunity
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