Automotive Sales Specialist
4 days ago
Reliable Automotive, a leading provider of automotive repair and maintenance services in Central Texas, is seeking an experienced Automotive Sales Specialist to join our team.
Salary and BenefitsThe successful candidate will be rewarded with a competitive bi-weekly pay package ranging from $35,000 to $75,000 per year, depending on experience. Additionally, we offer comprehensive benefits, including tuition reimbursement, paid vacation and sick time, six paid holidays, medical, dental, and vision insurance, life insurance, 401(k) retirement savings plan with company match, and discounted services on personal and immediate family vehicles.
Key Responsibilities- Promptly greet customers in a professional and courteous manner both in person and over the phone using standardized customer service techniques.
- Listen attentively to customers' concerns, inspect their vehicle, and refer to the service history to accurately identify and verify their service needs.
- Recommend services based on the appropriate level of knowledge and clearly communicate any additional recommendations from the automotive technician to the customer.
- Promote the sales of appropriate services, parts, and accessories by demonstrating a thorough understanding of the product and associated service requirements.
- Provide customers with accurate quotes that include cost and time of completion for approved services and update them throughout the day on the status of their services.
- Follow proper procedures when cashing out a customer's ticket, including a review of the completed multi-point inspection and explanation of applicable warranties.
- Conduct post-repair and declined services follow-up calls to ensure customer satisfaction for all individual customers.
- Track new returns, core returns, and warranty parts for individual customers.
- A high school diploma or equivalent is required; prior experience as a Service Advisor is beneficial but not necessary.
- Candidates must possess a professional appearance and ability to work effectively in a process-driven environment.
- A valid driver's license is also essential.
- Ability to work a minimum of five days, including weekends.
Reliable Automotive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.
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