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Waterpark Guest Relations Attendant

2 months ago

Boyne Falls, Michigan, United States Avalanche Bay Full time

Position Overview:

As a Waterpark Desk Attendant, you will play a vital role in ensuring a pleasant experience for our guests at Avalanche Bay. Your primary responsibilities will include managing admissions and addressing guest inquiries and concerns. Joining our team comes with numerous benefits, including access to various recreational passes and discounts on food, beverages, and retail items.

Why Work With Us?
At Avalanche Bay, we believe in creating a fun and engaging work environment.

Key Responsibilities:
The typical duties of a Waterpark Desk Attendant include:

  • Welcoming guests and processing admissions at the entrance.
  • Managing sales at the front desk, including rentals for lockers and apparel.
  • Utilizing the Point of Sale system, ensuring accurate cash handling and credit transactions.
  • Providing assistance to guests in a courteous and friendly manner.
  • Maintaining cleanliness and stocking supplies in restroom facilities regularly.
  • Clearing and cleaning lockers at the end of the day.
  • Documenting and managing lost and found items.
  • Facilitating guest check-in for group reservations.
  • Enforcing waterpark policies to guarantee guest safety.

Qualifications:
This role may be a great fit for you if:

  • You are at least 16 years of age.
  • You have availability to work evenings, weekends, and holidays.