Application Systems Specialist

5 days ago


Irving, Texas, United States Della Infotech Full time
Job Summary

The Application Analyst II position provides Tier 2 and Tier 3 application support of medium to high complexity for a large portfolio of back office applications for a large, multi-regional Healthcare System. The successful candidate will provide incident and problem management support following the outlined ITIL processes, participate in an on-call rotation to provide 24/7 desktop application support of all back office systems with an advanced understanding of Microsoft Office, collaboration products, and other back office applications including functionality and technical architecture.

Key Responsibilities
  • Provide Tier 2 and Tier 3 application support of medium to high complexity for a large portfolio of back office applications.
  • Provide incident and problem management support following the outlined ITIL processes.
  • Participate in an on-call rotation to provide 24/7 desktop application support of all back office systems.
  • Work in a team setting, sharing information and assisting others while providing quality support to both internal and external users.
Requirements

The ideal candidate will have an advanced understanding of Microsoft Office, collaboration products, and other back office applications including functionality and technical architecture. Strong communication and problem-solving skills are essential for this role.

Della Infotech is an equal opportunity employer and welcomes applications from diverse candidates.



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