Customer Service Representative
3 weeks ago
We are seeking a highly skilled Customer Service Associate to join our team at NPC Global.
Job Responsibilities:
- Maintain accurate records and document all customer interactions and discussions.
- Develop and implement process improvements to enhance customer satisfaction.
- Provide exceptional customer support and build productive relationships.
- Collaborate with sales and accounts receivable teams to drive business growth.
- Serve as a liaison between the organization and its customers.
Requirements:
- Proven customer service experience.
- Experience in distribution or a related field is preferred.
- Ability to analyze reports and make informed decisions.
- Familiarity with manufacturing and warehousing operations.
Company Benefits:
- Full-time position with a competitive salary.
- Comprehensive medical insurance.
- 50% coverage for dental and vision plans.
- Life insurance and a generous PTO package.
- Paid holidays and a supportive work environment.
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