Customer Support Specialist

3 weeks ago


Carteret, New Jersey, United States Expedite Technology Solutions LLC Full time
Job Summary:

Expedite Technology Solutions LLC is seeking a skilled Customer Support Representative to join our team. As a key member of our support team, you will be responsible for analyzing and responding to customer messages, resolving problems, and maintaining ongoing relationships with customers.

Key Responsibilities:
  • Analyze and respond to customer messages in a timely and professional manner.
  • Resolve customer problems and maintain ongoing relationships with customers.
  • Follow up on customer requests, review rates as needed, track shipments and orders, prepare reports, and update customer files and profiles.
  • Develop and prepare proposals and presentations, and perform audits as required.

Requirements:
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and technical skills.
  • Ability to work independently and as part of a team.

What We Offer:
  • A competitive hourly rate of $20.58.
  • A paid weekly schedule.
  • The opportunity to work with a dynamic and growing company.


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