Dining Service Host/Hostess

2 weeks ago


Gatlinburg, United States The Atrium Full time
Job Overview

The Atrium is seeking a skilled Dining Service Host/Hostess to provide exceptional customer service and support our team in delivering an outstanding dining experience.

About the Role:

  • Serve food and beverages to guests in a timely and efficient manner, ensuring their needs are met with a smile.
  • Explain menu items to guests, providing recommendations and making informed decisions about food pairings.
  • Maintain a clean and organized dining area, adhering to health and safety standards.
  • Greet and welcome guests, making them feel valued and part of our community.
  • Respond promptly to guest inquiries and requests, resolving any issues in a professional and courteous manner.
  • Collaborate with colleagues to achieve seamless service delivery and ensure a positive experience for all guests.

Requirements:

  • Prior experience in customer-facing roles or similar environments.
  • Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
  • Able to work effectively in a fast-paced environment, managing multiple tables and priorities simultaneously.
  • Demonstrated ability to maintain confidentiality and handle sensitive situations with discretion.

What We Offer:

  • A competitive salary of $45,000 - $60,000 per annum, based on experience and qualifications.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A dynamic and supportive work environment that values teamwork and collaboration.

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