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Team Leader

2 months ago

Columbus, Ohio, United States Massage Envy Full time

Position Overview:

Join a Community of Care

At Massage Envy, we are dedicated to fostering an environment where individuals can thrive and contribute to a culture of wellness. We are seeking a passionate and skilled Team Leader to guide our team of professionals in delivering exceptional service and creating a positive experience for our clients.

Compensation & Benefits:

  • Attractive base salary ranging from $22-25 per hour, complemented by performance bonuses and commissions.
  • Comprehensive healthcare coverage including medical, dental, and vision plans.
  • Generous 401(k) matching up to 4.5%.
  • Paid time off for full-time staff along with major holiday benefits.
  • Access to an Employee Assistance Program.
  • A flexible work schedule to enhance work-life balance.
  • Extensive training on products and services.
  • Enjoy a complimentary massage, skincare, or stretch service each month.
  • Receive 30% off all retail products.

Ideal Candidates Will:

  • Possess management or sales experience, ideally in a service-oriented environment such as a spa, salon, or fitness center. Experience in the massage industry is advantageous but not mandatory.
  • Exhibit natural leadership qualities, capable of building relationships while motivating and supporting team members.
  • Handle challenging conversations with professionalism and constructiveness.
  • Foster a positive workplace culture where every team member feels valued, issues are addressed promptly, and alignment with the company mission is maintained.

Daily Responsibilities:

  • Oversee all operational functions, including driving membership growth, promoting retail sales, managing team dynamics, handling financial transactions, and ensuring compliance with relevant regulations.
  • Pursue continuous improvement by establishing goals, prioritizing tasks, and analyzing performance metrics.
  • Address customer concerns effectively while maintaining a safe and therapeutic atmosphere.
  • Empower team members through clear expectations, ongoing training, and regular performance evaluations.
  • Build strong relationships and instill confidence among employees, clients, and guests.

Company Culture & Support:

  • Recognition programs, including awards for outstanding leadership.
  • Investment in leadership training and development tailored to your success.
  • A supportive community that values individuality and encourages knowledge sharing.

If you are ready to lead a team dedicated to enhancing the well-being of others, we look forward to connecting with you.