Automotive Client Service Representative

3 weeks ago


Danvers, Massachusetts, United States Herb Chambers Chrysler Dodge Jeep Ram Fiat of Danvers Full time

Are you passionate about delivering exceptional customer experiences and driving sales success? Herb Chambers Chrysler Dodge Jeep Ram FIAT of Danvers has an exciting opportunity for a skilled Client Care Specialist to join our Business Development Center (BDC) team.

We are seeking a highly motivated individual to handle internet leads, inbound phone calls, and customer retention. This is a fantastic chance to kick-start your career in the automotive industry

Key Responsibilities:

  • Develop in-depth knowledge of automobiles, including their characteristics, features, and competitive models.
  • Manage internet inquiries through our dealership website and other online channels, ensuring seamless communication with customers.
  • Coordinate customer appointments for our sales department, fostering strong relationships and driving sales growth.
  • Follow up on customer leads, leveraging your excellent communication skills to close sales and expand our customer base.

Benefits and Requirements:

  • Competitive estimated salary: $45,000 - $60,000 per year
  • A comprehensive benefits package, including health and dental insurance, 401(k) with company match, flexible schedule, and paid time off
  • Must have a flexible schedule and be able to work weekends
  • Must be self-motivated, performance-driven, and able to attend training sessions
  • Proven experience in sales, preferably in the automotive industry; strong written and verbal communication skills, high level of organization, and proficiency in computer applications


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