IT Infrastructure Support Specialist
3 weeks ago
Tawani Enterprises is seeking a highly skilled IT Infrastructure Support Specialist to join our team. As a key member of our technical support staff, you will be responsible for providing top-notch support to our users, troubleshooting complex issues, and collaborating with cross-functional teams to ensure seamless service delivery.
Key Responsibilities
- Providing tier 1 and tier 2 technical support for hardware, software, and network-related issues.
- Collaborating with infrastructure, database, and development personnel to resolve complex technical problems.
- Maintaining networks and network file systems, performing regular security tests and monitoring.
- Documenting position processes and contributing to ongoing process improvement.
- Bachelor's degree in Information Technology or equivalent experience.
- 8+ years of progressive information technology troubleshooting experience in a multi-user environment.
- Excellent verbal and written communication skills, particularly with interpersonal format.
- Strong analysis and prioritization skills, adaptable to changing technologies and their workplace application.
- A competitive salary range of $120,000 - $150,000 per annum.
- Ongoing professional development opportunities to enhance your technical skills.
- A dynamic work environment that values collaboration, innovation, and continuous improvement.
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IT Infrastructure Support Specialist
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IT Infrastructure Specialist
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Chicago, Illinois, United States Tawani Enterprises Full timeAbout the RoleTawani Enterprises is seeking a skilled IT Infrastructure Specialist to join our team. As an IT Infrastructure Specialist, you will be responsible for providing technical support and maintenance of our hardware, software, and network infrastructure.
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IT Infrastructure Support Specialist
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