Insurance Claims Specialist

3 weeks ago


Conyers, Georgia, United States Alacrity Solutions Full time
Job Overview:

Alacrity Solutions, a leading provider of insurance claims services, is seeking an experienced Auto Customer Service Representative. As a member of our team, you will play a critical role in delivering exceptional customer service and ensuring seamless claim handling processes.

The ideal candidate will have strong communication skills, be able to multitask, and possess a high level of accuracy. If you are looking for a challenging and rewarding career opportunity, please consider applying for this position.

Key Responsibilities:
  • Provide thorough claim documentation for each auto claim.
  • Assist auto auditors, management, and administrative teams with various tasks, including data entry, claim pulls, incoming calls, and outgoing calls.

Requirements:
  • Prior experience in a customer support role.
  • Strong phone and verbal communication skills, along with active listening abilities.
  • Ability to multitask, set priorities, and manage time effectively.
  • Knowledge of Microsoft Office, including Word, Outlook, and Excel.
  • Ability to type a minimum of 50 words per minute.
  • High school degree or equivalent.

Benefits:
  • $14.00 per hour salary.
  • Medical, dental, vision, short- and long-term disability, life insurance, and employee assistance program benefits.
  • HSA bank with selection of high-deductible health plan.
  • 401K plan options.
  • Paid time off accruals.
  • Paid holidays.

About Us:
Alacrity Solutions is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on protected characteristics outlined by federal, state, or local laws.

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