Bottle Server

1 week ago


Los Angeles, California, United States Level 8 Full time
Job Summary

We are seeking a highly skilled and experienced Bottle Server to join our team at Level 8. As a Bottle Server, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience.


Key Responsibilities
  • Guest Service
    • Interact with guests in a polite and courteous manner to ensure excellent service.
    • Monitor the guests' dining experience and conduct full and complete food and beverage service.
  • Menu Knowledge
    • Possess in-depth knowledge of all food and beverage menus and the company.
    • Presents menus, answers questions, and makes suggestions for all food and beverage items.
  • Order Taking and Payment
    • Accurately enter all orders into the POS system.
    • Follows proper cash/payment card procedures.
  • Alcohol Service
    • Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
  • Teamwork and Communication
    • Portrays a positive and professional attitude and appearance.
    • Participates in training sessions, departmental meetings, or pre-shift meetings.
  • Guest Safety and Well-being
    • Ensures the well-being of all guests and co-workers by following the Company Safety Standards and maintaining compliance with the Department of Health and OSHAA.

Requirements
  • Experience
    • 2+ years previous fine dining experience.
    • Previous experience working in a large fast-paced restaurant setting.
  • Skills
    • Effective oral and written communication, interpersonal, and conflict-resolution skills.
    • Excellent organizational skills, problem-solving skills, and time management ability.
  • Certifications
    • Certification relating to Alcohol Awareness (RBS certification).
    • Food Handling Safety certification.

Physical Demands and Work Environment
  • Physical Requirements
    • Must be able to stand, walk, lift, and bend for extended periods of time.
    • Must be able to bend and lift up to 50 lbs.
  • Work Environment
    • Must be able to work and remain focused in a fast-paced and ever-changing environment.
    • Ability to work a flexible schedule with varying shifts, days, evenings, weekends, and holidays.

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. The Company reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Company management's right to assign or reassign tasks, duties, or responsibilities to this job at any time.



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