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IT Infrastructure Support Specialist

1 month ago

Fort Eustis, United States Axom Technologies Full time
Job Summary

We are seeking a highly skilled IT Infrastructure Support Specialist to join our team at Axom Technologies. As a key member of our team, you will be responsible for providing top-notch support for our mission-critical network components, computers, software, and video teleconferencing equipment.

Key Responsibilities:

  • Respond to trouble calls within 30 minutes for Tier II/III service tickets
  • Maintain, troubleshoot, and administer VMware vSphere, vCenter, ESXi, and Microsoft operating systems
  • Manage VMware Horizon View infrastructure and virtual data center
  • Configure, maintain, and update VMware vCenter and ESXi hosts
  • Implement, configure, maintain, and update Windows 10 desktop images
  • Utilize Windows PowerShell to script additional requirements
  • Ensure all systems are in compliance with DISA/STIG/SCAP requirements
  • Develop VMware PowerCLI scripts to aid in administering and securing VMware vCenter, virtual machines, and ESXi hosts
  • Diagnose, troubleshoot, and resolve software issues within virtual desktops and servers
  • Create, maintain, and administer Active Directory computer accounts
  • Configure and maintain Active Directory Group Policies
  • Troubleshoot group policy issues
  • Work with team members to administer network storage systems
  • Document all systems and activities

Requirements:

  • Bachelor's degree or 4 years of relevant experience
  • Minimum of 4 years' experience executing IT service and infrastructure support
  • Baseline certifications: Security+ (upon contract start)
  • Computing environment certifications: VMware (required upon contract start but can be waived to obtain within six months from contract start)

Preferred Qualifications:

  • Supported the U.S. Army or other DoD/Federal Agency
  • Has the communication skills to effectively interface with senior military officials, managers, and subordinates

Security Clearance:

U.S. Citizen, Secret Security Clearance