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ISP Network Specialist

4 weeks ago

Fort Eustis, United States Axom Technologies Full time
Job Summary

We are seeking a highly skilled ISP Network Specialist to join our team at Axom Technologies. As an ISP Network Specialist, you will be responsible for maintaining and installing telecommunications equipment and systems, ensuring seamless network operations.

Key Responsibilities
  • Support customer telephone requirements, including responding to service requests and isolating/troubleshooting telephone troubles.
  • Maintain all network cabling infrastructure, network equipment, voice, video, data systems, and ancillary equipment.
  • Process requests for all moves, adds, and changes requirements utilizing the TMS.
  • Install, remove, and move all instruments, service lines, and LAN service associated with Administrative Telephone Services (ATS) and Information Technology Services.
  • Install Wireless Network Access Points to support access to the installation infrastructure.
  • Support emergency work requests within two hours of oral or written notification.
  • Participate in engineering design reviews, technical working groups, Change Control Board (CCB) process/board, and miscellaneous meetings and briefings.
  • Provide property accountability for all accountable telecommunication equipment using the standard Army accountability system for all O&M maintenance actions.
  • Support after-duty hour emergency maintenance requirements that include the restoral and/or other actions that cannot wait until normal duty hours.
Requirements
  • Possess an associate's degree or a high school graduate with 4 years of ISP experience.
  • Minimum of three years' ISP experience on maintenance, installation, testing, patching, and repair of telecommunications equipment and systems.
  • Qualified to support ISP requirements to include the installation, operation, and maintenance of voice and infrastructure services.
  • Proficient in site safety, site surveys, blueprint reading, bonding and grounding (earthing), and firestopping practices.
  • Able to interpret blueprints, applying a standards-compliant labeling scheme (e.g., ANSI/TIA-606).
  • Able to troubleshoot Unshielded Twisted Pair (UTP) link/channel with a certification test set.
  • Able to troubleshoot an optical fiber channel with an optical time domain reflectometer (OTDR).
  • Experienced on the testing and installation of CAT5/CAT6 cable.
  • Has user-level experience with Microsoft Windows OS, Microsoft Office Products (including Visio), and Adobe Acrobat.
  • Fluent in the spoken and written English language, to include the usage of technical terms commonly used in information technology (IT), network routing and switching, telecommunications, IT maintenance, and technical control facilities.
Preferred Qualifications
  • Supported the U.S. Army or other DoD Agency.
  • Has the communication skills to effectively interface with senior military officials, managers, and subordinates.
Security Clearance

Secret