Host and Guest Experience Specialist

1 month ago


Alexandria, Virginia, United States IHOP Full time

Host Job Description

We are seeking a skilled and friendly Host to join our team at IHOP. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience.

Key Responsibilities:

  • Greet and seat guests in a timely and welcoming manner
  • Manage waitlists and ensure efficient guest flow
  • Process To-Go and Delivery Orders
  • Provide menu recommendations and additional information
  • Upsell additional products when appropriate
  • Take orders using software or order pads
  • Communicate order details to the kitchen staff
  • Deliver food and beverages in a timely fashion
  • Deliver checks and collect bill payments
  • Clean and maintain the appearance of the restaurant

Requirements:

  • Prior experience as a host is a plus
  • Must showcase teamwork and communication skills
  • Must be able to handle money transactions responsibly
  • Must be able to multitask and act quickly
  • Must be flexible and ready to work in shifts
  • Must be a team player

Benefits:

  • Competitive Pay
  • Flexible Hours
  • Extensive Training
  • Real Advancement Opportunities

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