Technical Support Specialist

1 week ago


Montgomery, Alabama, United States Alabama Ag Credit Full time
About Us

Alabama Ag Credit is a financial institution that provides financing for agriculture, agribusiness, and rural real estate purchases and improvements. With over $1.3 billion in assets, we are a cooperative and part of the nationwide Farm Credit System.

Job Description

The Technical Support Specialist will provide technical assistance to staff and Board of Directors, troubleshoot desktop computer and network system problems, and assist with planning and implementing new technology initiatives.

Responsibilities
  1. Maintain and troubleshoot hardware and software systems, including network and phone connectivity
  2. Identify and escalate issues requiring urgent attention
  3. Research products and coordinate with vendors to stay abreast of evolving technologies
  4. Assist with managing, maintaining, and inventorying the IT assets and equipment of the Association
Requirements

Candidates must have a Bachelor's degree in Management Information Systems or a related field, or equivalent experience plus three to five years of experience in acquiring, maintaining, and deploying information technology. Additionally, applicants must be eligible for the DoD Skillbridge Program as an active service member of the US MILITARY.

The estimated salary for this position is $$62,000 - $75,000 per year, depending on experience. Benefits include health insurance, retirement plan, and paid time off.



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